Adding a task

You can add tasks to any cases available for you.

  1. Open the Tasks tab.
  2. Click the plus button in the lower right corner.
  3. In the pop-up window specify the case name and task name.
    Note: you can add tasks only to cases which you have access to.
  4. Specify additional information: assignee, status, priority, due date and time.
  5. Click the Save button.