Editing a note

At any time, you can edit a public note in an accessible to you case.

Editing a note 

1. From the main navigation menu on the left click on NOTES.  
2. Click on the note you want to edit.
3. Make changes in the text box and click the Save button.

Editing a note from the case card

1. Open the case card.
2. Click the NOTES tab from the panel menu above.
3. Click on the note you want to edit.
4. Make changes in the text box and click the Save button.